Tunnel Mountain Resort’s latest update for guest information of COVID-19


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Covid Update

On April 8^th, our pool was permitted to open with strict provincial capacity restrictions in place. Reservations can be made for individual cohorts and we will use an appointment system with scheduled time slots for each group.

Pool bookings will be made on a same-day basis, in person through the front desk; information will be provided upon check-in at your hotel. Pool and hot pool use is subject to change at any time including last minute closures.

This will make it difficult to accommodate every guest cohort when our hotels are busy and we cannot guarantee that every guest will have access to our pool.

Please visit our Covid-19 Update page for further details.

We appreciate guest patience while we adapt to changing guidelines.

Tunnel Mountain Resort

Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Our 105 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Cabins and Suites are perfect for the family or a getaway with friends.

Complimentary wifi
Complimentary Banff Local Roam bus passes
Complimentary local calls
Complimentary parking
Condos with full kitchens and fireplaces

Pet Friendly
Indoor pool
Fitness room
Sauna & steamroom
Superior Suites with light kitchenette (double burner cooktop, microwave, toaster, wet bar and air conditioning)

Safecation

We understand that travelers have a higher expectation for cleanliness and health safety than ever before. Our SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

No contact arrival and departure
Your own kitchen and living space
Enhanced cleaning and disinfecting measures in line with AHS protocols
Exterior access to your guestroom
Located in quiet, spacious areas close to nature and away from crowds
Quick access to a variety of recreation trails
Friendly, knowledgeable staff with mandatory preventive education and training

Our Guests Online

“Wonderful Stay”

Since we are just basically just allowed to do local getaways due to Covid, my wife and I decided to head to Banff for a few days.
Approximately 40 years ago we stayed at Tunnel Mountain Resort, and enjoyed our time, so we decided why not again.
We booked the Mountain Cabin for the 3 nights, and thoroughly enjoyed the updated accommodations.
First off, I would like to acknowledge the staff who had everyone's safety in mind due to the Covid.
Secondly, we were very happy with the booking we made. The cabin was spacious, with good appliances, very comfortable beds and plenty of firewood and kindling for the fireplace in which we enjoyed nightly.
Would I recommend this place for your stay in Banff, definitely.

Reviewed October, 2020

"Great value”

Great value. We stayed in a cabin that backed on to the forest. We were greeted by 4 elk on our arrival. Inside of cabin is very nice. Bedding and towels are great. Six people would be very tight as towel hooks storage areas are limited. Friendly staff and well appointed accommodation. Will stay here again.

Reviewed September, 2020

“Great location and Service”

My fiance and I stayed here for our honeymoon in August for 4 nights and we had an excellent stay! The staff were very friendly and helped us with anything we needed. We had an issue one night during our stay however the staff made it up to us and Lilly the manager did everything she could to improve our stay and make us feel valued.
The view from the balcony was awesome and the price of this place is well worth the money. The distance from the main strip in Banff isn't a problem since the hotel provides complimentary bus fares that pick you up right in front of the hotel. Highly recommended it!

Reviewed August, 2020

“Nice Quiet Get Away”

My husband and I needed some time away from the city so we decided on tunnel mountain resort and we were not disappointed! First off check in was a breeze the gentleman at the front was very friendly and answered all our questions. The room was nicely renovated and the beds were super comfortable. We brought our dog and they had everything here for him! The kitchenettes were a nice little touch! I was completely comfortable the whole time. We’re excited to come back and enjoy another wonderful stay.

Reviewed August, 2020

“Great Family Spot”

We came up with our 3 kids for 4 nights and had a great time. We have a 1 bedroom plus loft room and there was lots of space for everyone. It's a cute suite, nothing fancy but since we were only there to really sleep and relax, we didn't need alot.
The kids enjoyed the pool as well.
My only advice would be to call the front desk before packing everyone up and heading to the pool as they have capacity limits in place.

Reviewed July, 2020

“Stylish, comfortable, well equipped and quiet”

We have stayed at the Tunnel Mountain Resort several times over the years since I was a kid. It continues to be one of our favourites - for several good reasons. It's nicely located away from the hubbub of downtown, but still is quite close by. The rooms were completely renovated a few years ago, and are very stylish and well equipped. The beds are also supremely comfortable - to the point that I'd like one for my house!

Reviewed July, 2020

“Clean and quiet”

We choose Tunnel Mountain due to its clear communication of its COVID 19 policies and our experience was that this was a safe place to stay. We appreciated the option of almost contactless check in (everything was delivered to the car by a masked receptionist).The room, one of the motel rooms, was very clean. Banff can be quite crowded, so the location was a bonus for us as it is out of the thick of the crowds.

Reviewed June, 2020

“Quick Mountain Getaway”

Picked Tunnel Mountain resort as there were 5 adults in our group. Stayed in a one bedroom + loft unit. We were extremely satisfied with our stay. We had lots of room. The beds were comfortable. The half bath in the loft was very convenient. The unit had all the amenities we needed. Check in was quick and the clerk was extremely friendly. She explained everything about the resort to us and was very helpful. I would definitely consider staying here again, hopefully for more nights next time.

Reviewed June, 2020

“ Pleasant place to stay in Banff”

We stayed in a 1-bedroom + loft for 5 nights in March. The unit seemed to be renovated not long ago and had everything we needed. It was clean and comfortable. The kitchen had all the amenities to make simple meals for the whole family. We also liked there were two washrooms and three TVs so we don’t have to fight for the use of the bathroom or TV remote.

Reviewed March, 2020

“Cozy fireplace and white tail deer visitors!”

We loved our ground floor unit so the deer could look in the windows. We appreciated the firewood for the fire place too. The kitchen was well-appointed and the bed was divine. Perfect place for after ski rest.

Reviewed March, 2020