My fiance and I stayed here for our honeymoon in August for 4 nights and we had an excellent stay! The staff were very friendly and helped us with anything we needed. We had an issue one night during our stay however the staff made it up to us and Lilly the manager did everything she could to improve our stay and make us feel valued.
The view from the balcony was awesome and the price of this place is well worth the money. The distance from the main strip in Banff isn't a problem since the hotel provides complimentary bus fares that pick you up right in front of the hotel. Highly recommended it!

Reviewed August, 2020

My husband and I needed some time away from the city so we decided on tunnel mountain resort and we were not disappointed! First off check in was a breeze the gentleman at the front was very friendly and answered all our questions. The room was nicely renovated and the beds were super comfortable. We brought our dog and they had everything here for him! The kitchenettes were a nice little touch! I was completely comfortable the whole time. We’re excited to come back and enjoy another wonderful stay.

Reviewed August, 2020

We came up with our 3 kids for 4 nights and had a great time. We have a 1 bedroom plus loft room and there was lots of space for everyone. It's a cute suite, nothing fancy but since we were only there to really sleep and relax, we didn't need alot.
The kids enjoyed the pool as well.
My only advice would be to call the front desk before packing everyone up and heading to the pool as they have capacity limits in place. 

Reviewed July, 2020

We have stayed at the Tunnel Mountain Resort several times over the years since I was a kid. It continues to be one of our favourites - for several good reasons. It's nicely located away from the hubbub of downtown, but still is quite close by. The rooms were completely renovated a few years ago, and are very stylish and well equipped. The beds are also supremely comfortable - to the point that I'd like one for my house!

Reviewed July, 2020

We choose Tunnel Mountain due to its clear communication of its COVID 19 policies and our experience was that this was a safe place to stay. We appreciated the option of almost contactless check in (everything was delivered to the car by a masked receptionist).The room, one of the motel rooms, was very clean. Banff can be quite crowded, so the location was a bonus for us as it is out of the thick of the crowds.

Reviewed June, 2020

Picked Tunnel Mountain resort as there were 5 adults in our group. Stayed in a one bedroom + loft unit. We were extremely satisfied with our stay. We had lots of room. The beds were comfortable. The half bath in the loft was very convenient. The unit had all the amenities we needed. Check in was quick and the clerk was extremely friendly. She explained everything about the resort to us and was very helpful. I would definitely consider staying here again, hopefully for more nights next time.

Reviewed June, 2020

We stayed in a 1-bedroom + loft for 5 nights in March. The unit seemed to be renovated not long ago and had everything we needed. It was clean and comfortable. The kitchen had all the amenities to make simple meals for the whole family. We also liked there were two washrooms and three TVs so we don’t have to fight for the use of the bathroom or TV remote.

Reviewed March, 2020

We loved our ground floor unit so the deer could look in the windows. We appreciated the firewood for the fire place too. The kitchen was well-appointed and the bed was divine. Perfect place for after ski rest.

Reviewed March, 2020